Returns, Refunds, and Satisfaction Guarantee

  • How Long Does The Return Process Take?

    To be eligible for a return, your item must be shipped back to our warehouse (with a tracking number) in good condition suitable for evaluation, and in its original packaging. You'll also need to fill up the Return Merchandise Authorization form and send it together with the item. Please note tha...
  • I'm Not Satisfied With My Purchase

    We're sorry to hear that! Your satisfaction is important to us, which is why we offer a 60-day money-back guarantee. We understand that our products may not meet everyone's preferences, and we're here to make things right for you. To initiate the satisfaction guarantee, simply email us at hello@...
  • What Are Your Guidelines For Returns?

    At VeraLabs, we are dedicated to serving our valued customers who form the heart of our business. Our #1 priority is ensuring your happiness and satisfaction, and we proudly stand behind our products with 100% confidence. To prove how much confidence we have in our products and the value they pr...